This policy covers metalytiq.net, the Metalytiq Survey Cloud application at the workspace addresses we provide, and surveys served from those addresses.
Short version
We use only what the service needs to work and to remember your preferences. We run no analytics, no advertising and no tracking across sites. Because every item below is either strictly necessary or a preference you set yourself, we do not show a cookie consent banner. If that ever changes we will ask for consent first.
Cookies set by our servers
None. Our servers set no cookies. The application signs you in with a token sent in the request header, not a cookie.
Cookies that may be set by our network provider
Cloudflare, which sits in front of our servers to protect them, may set its own
technical cookies (for example __cf_bm, which tells bots from people, or
cf_clearance after a security challenge). They hold no personal data we can read and
expire within a day.
Browser storage used by the application
The application stores small items in your browser's local storage. They never leave your browser except as described.
| Item | What it holds | Kept | Needed? |
|---|---|---|---|
| Refresh token | A random credential that keeps you signed in; rotated on use | 30 days | Strictly necessary |
| Workspace | The workspace you are signed in to and the last one you opened | Until you sign out or clear it | Strictly necessary |
| Sign-up draft | Your email, organisation and name while you complete sign-up (never your password) | Until the browser tab closes | Strictly necessary |
| Preferences | Interface language, light or dark theme, density, collapsed menus, table layouts and saved views | Until you clear them | Preference you set |
Browser storage used by surveys
| Item | What it holds | Kept | Needed? |
|---|---|---|---|
| Resume record | The survey link, your language, the page you are on and the answers on it, so that you can close the survey and come back | 7 days, or until the survey ends | Strictly necessary |
| Test-link memory | For survey testers only: which test link you last opened | Until cleared | Strictly necessary for testing |
| Preview record | For survey authors previewing in the builder | Until the preview closes | Strictly necessary |
If your browser blocks local storage, the survey falls back to a first-party cookie with the same content and lifetime (7 days, same-site only, secure).
Interviewers using the offline face-to-face app store interviews encrypted on the device until they are uploaded.
Third-party requests that are not cookies
- Google Fonts. The website, the application and surveys using Metalytiq's standard themes load their typeface from Google Fonts. Your browser sends your IP address to Google to fetch the font. Google's privacy policy applies to that request.
- YouTube. Training videos on our website and in the user guide are embedded from youtube-nocookie.com and load nothing until you press play.
- Survey authors' own content. A survey author can add images, scripts or libraries hosted elsewhere. Those requests are the author's responsibility and are described in the author's own privacy notice.
Managing storage
You can clear local storage and cookies in your browser settings. Clearing them signs you out of the application and resets any survey you had not finished.
Contact
METALYTIQ RESEARCH & SOLUTIONS PRIVATE LIMITED · Noida, India · CIN U70200UW2026PTC254788